Privacy Policy

Neon Moonbeam understands that the privacy of your personal information is important to you, so we have established privacy policies and practices. This notice explains how your data will be used or otherwise handled by Neon Moonbeam. By visiting the Neon Moonbeam website (, you accept the policies and practices described in this Privacy Notice. By accessing Neon Moonbeam’s website, you agree to be bound by this Privacy Notice.

This Privacy Notice may be updated from time to time. Accordingly, you should check the date of this policy and review any changes since the last posted version. If at any time, you do not agree to the terms of this Privacy Notice, please cease use of the Neon Moonbeam website. If you continue to use, your continued use of our sites constitutes your agreement to this Privacy Notice.

Information We Collect

Personal information may be requested and collected when you sign in to Neon Moonbeam websites, such as upon registration with Neon Moonbeam, when placing an order, or when contacting us via phone or email. Additional personally identifiable information (PII) such as user name, password, billing information, and contact information may also be collected in order to offer you Neon Moonbeam products and services. This information will be used to fulfill your orders, process your transactions, facilitate your use of our website(s), market our products and services, respond to your requests, assist you with future shopping, and improve Neon Moonbeam websites. Choosing not to provide us with information will limit our ability to respond to your shopping needs. Non-publically identifiable information (NPII) such as your IP address and the site that referred you to ours is gathered automatically. This assists us in aggregating data in regards to visitor preferences, such as how many users visited a specific page on our site. Because of the nature of the Internet, data may pass through any country and any jurisdiction, including jurisdictions where privacy laws may be different and less protective than those of your home jurisdiction.

Unless you opt out of receiving promotional materials, we may send you information by email to the address you provided. From time to time, we may notify you of special promotions, new products or services, or other information that may interest you. You may also receive notifications of special promotions, new products, or additional services from our third-party associates. If you would like to opt out of receiving correspondence, please send your request to, or you can click on the opt-out link, which is located at the end of each email you receive from us. We do not rent or sell your personal information to parties not associated with fulfilling your order, unless sharing this information is necessary to provide you with Neon Moonbeam products/services or is required by law.

Information We May Disclose or Share

We do not disclose, share, rent or sell your personal information to parties not associated with fulfilling your order unless sharing this information is necessary to provide you with Neon Moonbeam products/services or is required by law. We consider your personal information a vital part of our relationship with you and your interaction with us and the Neon Moonbeam websites, Examples of when we may share your personal data is with service providers or contractors who process on behalf of Neon Moonbeam to perform certain business-related functions, such as backup and recovery services, business application services, database and analytics services, bank merchant services to process or fulfill orders.

Data Retention

We may retain your personal information as long as we see you are registered and may need assistance on the Neon Moonbeam website, and a period of time thereafter as permitted or required under applicable laws or due to normal data backup and archival of orders or other regulatory requirements and lawful business purposes. You may close your account by contacting us at


A cookie is a small data file that is automatically saved on your computer’s hard drive when you visit a website. These cookies may contain information used to record the websites you visit, but do not contain any personally identifiable information such as your name, address, or credit card information. Neon Moonbeam uses cookies to give you a personalized enhanced shopping experience. If you have signed up with Neon Moonbeam, cookies allow our website to recognize you when you return and give you access to your personal account options. Cookies also let our website remember the contents of your Shopping Cart, allowing you to place orders more easily. We may also use cookies to keep track of the ways in which customers find us and navigate through our website. This information will be used internally to help us determine where improvements can be made to our online store. Most browsers are by default set up to accept cookies and are used by the majority of websites on the internet. Some examples of cookies we use are to retain category info on a page, that allows to display pages more quickly, your preferred currency, an encrypted version of your customer id with the store, a link to information about your cart and viewing history, your preferred language and products you recently viewed. (A full list may be requested by emailing

If you do not wish cookies to be saved to your system, you may change your browser’s settings so that your computer does not accept them. Another alternative is to delete or erase the cookies. However, if cookies are disabled or deleted/erased, you will not be able to purchase from our website and we will not be able to recognize you as a registered user.


You may have heard of tags. They do not store personal information on your computing device. Tags are like keywords that assist in classifying unstructured data and may occasionally be downloaded when you look at content while on the web or via an email. Tags can be used to assist in searches or providing content that may be of interest while on the Neon Moonbeam website. Tags cannot normally be managed, but can be deleted by deleting the content in which it was contained.

Links to Other Websites

There may be links to other websites from Neon Moonbeam websites. Neon Moonbeam does not control any third-party websites and we are not responsible for how these sites use personal information. We encourage you to become familiar with the privacy practices of any linked site when you visit it.

Children’s Privacy

To protect the privacy of children on the Internet, we will not knowingly collect personally identifiable information (PII) from children under the age of 13 without the prior written consent of a parent or guardian. If we learn that a customer or registered user is actually under the age of 13, we will make every effort to delete all personal information for this person from our database, as our site is intended for adults over the age of 18.

Privacy Notice Changes

This notice replaces all previous disclosures we may have provided you about our information practices. We reserve the right to revise and modify this policy at any time without notice and to apply these changes in policy to information previously collected, where legally permissible. We will notify you of changes by posting the policy changes on our website.

This Privacy Notice was last updated on November 13, 2017.

The examples contained in our privacy notice are illustrations only, and are not intended to be exhaustive.